EN-Feature Notes

Security Center Transaction Finder

Issue link: https://resources.genetec.com/i/1155503

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Security Center Transaction Finder is an embedded POS search and Exception-Based Reporting (EBR) tool that helps retail teams speed up POS investigations by easily detecting suspicious transactions. Challenge Working with a variety of tools and applications to identify theft trends is a critical aspect of any retail investigator's job. But this is a daunting task with the volume of Point of Sale (POS) transactions to sift through. Part of detecting suspicious activity involves exporting a large list of transactions out of your POS system and then manually finding the associated video by retrieving the right cameras and keying in time codes to determine whether certain transactions should be flagged for investigation. With so many transactions to review, it makes it challenging to know where to prioritize your efforts and how best to protect profits. A better approach exists today With Security Center Transaction Finder, the investigator can search for suspicious transaction behavior and immediately view the corresponding video. Then decide whether to further investigate or not, all within one intuitive interface. For example, the investigator can search for all refund transactions in the last week where there is no motion detected on the customer side of the register–then immediately review the video of those transactions for more context. You can even obtain valuable business intelligence, such as POS conversion rates and average basket value by connecting Transaction Finder to Genetec Retail Sense™. Key benefits Work with fewer applications to detect theft trends and suspicious transactions Replaces the need to work with separate EBR tools and VMS Focus attention where it's needed to maximize LP productivity that generates a clear ROI Identify trends in consumer fraud, employee dishonesty, or procedural errors by filtering through transactions and building meaningful reports Immediately reduce shrink and returns while maintaining a consumer-friendly experience Build precise exception reports by taking advantage of the Genetec™ open platform of analytics and other sensors Security Center Transaction Finder Speed up your POS investigations How it works Feature note Applications: Security Center ⋅ Video Surveillance Industry: Retail Category: Intelligence ⋅ Operations ⋅ Security POS System Security Center Voids Refunds

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