EN-Product Brochures

Genetec ClearID

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Improve your visitors' experience In a busy corporate office, admitting visitors can be a labor-intensive task for front-desk staff. Activities range from reading incoming email requests and adding visitors to the daily visitor list to manually checking-in visitors and calling their hosts. Time-consuming and inefficient, this approach leads to longer visitor wait times that may leave your guests with less-than-stellar first impressions. With ClearID, visitor management becomes a smoother experience for everyone. As soon as a meeting is arranged, the process begins. First, the local employee (or host) logs into ClearID over a web portal and creates a profile for her visitor, providing his name and contact details, as well as the purpose, date, time, and duration of the visit. The meeting request needs to be approved by the host's manager or ClearID can automatically approve the meeting providing the right criteria are met. The visitor then receives an email invitation from ClearID on behalf of the host's organization. Meanwhile, approval for the visit is automatically granted by ClearID as the host has been permitted by a system administrator to invite a guest without supervisor approval. The visitor and host both receive confirmation emails for the upcoming appointment. On the day of the meeting, the visitor arrives at the front lobby and scans his email QR code or ID at a kiosk. After sign-in, a visitor sticky badge is printed at the kiosk or an active credential is given by the receptionist – and the host is notified of his arrival. The host now greets her visitor and escorts him to the conference room, where they get to work on time and without complications. 9

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