Issue link: https://resources.genetec.com/i/1468079
To provide access rights for a new contractor, tenant, or employee, an identity needs to be created in your access control system. With Genetec ClearID™, employees with the required permission can use the self-service portal to request an identity for users that are not currently in the system. Creating identities without a paper trail Traditionally, most access control systems would typically not track the details of a new identity created. Therefore, an organization assumes a level of risk when adding someone to their ACS. The risk increases when dealing with external parties such as contractors and tenants because they can come and go just like regular employees. A better approach exists Rather than submitting a form or picking up the phone to request a new identity, the ClearID web portal simplifies the process. This approach ensures accountability of the requestor and approver while providing complete visibility of the details to the relevant stakeholders. The identity request results in the creation of a cardholder in Security Center Synergis™. How we help Key benefits User-friendly self-service portal Automated workflow process is efficient and seamless Identity is created as a cardholder with access rights automatically assigned in the Synergis ACS The entire process is tracked, and audit trails details are available to the relevant stakeholders Genetec ClearID — Identity Request Identity requests made easy Feature note Industry: Financial institutions, Cannabis, Energy and Utilities, Commercial (office, factories, manufacturing plants), IT and telecommunications (Data Centers) Applications: Access Control, ClearID Category: Operations Streamline identity requests Using the self-service portal with optional approver workflow optimizes contractor and employee management and improves efficiency by interrupting fewer individuals who might not be the correct approvers. Increase accountability The correct stakeholders in the organization gain complete visibility when a new identity is requested and approved. The requester, the approver, and the reason for the request are also tracked. Reduce risk By automating the process to request a new identity, ClearID reduces the risk of human error. An identity created using the identity request can inherit specific access rights associated with an automatically provisioned role membership.