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STATE OF PHYSICAL SECURITY 2021 Genetec Inc. 26 • Human factor training • IoT • Open Source/Social Media Intelligence • Parking management • Screening control based on AI or deep learning ma- chine learning • SSO Authentication Please select the top 3 challenges faced by your organization in 2021: • Finding and training people in our unique industry • Logistics involved in servicing systems across the Western half of the US • Change of technology in the CCTV system (from ana- log to digital) • Clients rejecting Cloud solutions • Decrease in office space • Deploying cloud-based technology in isolated networks • High Radiation Area Monitoring of personnel • Managing pandemic related access requirements for employees, vendors, and visitors • More cameras in vehicles • Need for additional resources and inability to get enough support from internal IT department • Sabotage • Supply Chain issues What HR challenges have been encountered in 2021? • COVID Isolations [in staff] • Decision making and employee response to govern- ment mandates • Difficulty recruiting • Too few new skilled workers • Servicing of prisons that are locked down due to COVID • Shortage of quality labor • Staff shortages What percentage of your physical security operations staff were set up to work remotely? • Closed network security facilities do not allow access to external networks (no networking and port restrictions for employees working remotely) • Hybrid / rotational schedules were used to maintain physical presence/coverage with reduced on-site staff • Hybrid approach to remote work • Only management and admin worked remotely What new processes or priorities were activated by your organization in 2021? • Biosafety protocols • Remote access to what had historically been stand- alone, isolated security systems • Security staffing changed its 24x7 model to a 12x5 model • System integrations between platforms when a high percentage of the workforce is remote How has the pandemic affected your cloud strategy specifically related to physical security? • As remote work progressed, the strengthening of data security and cybersecurity during remote work has progressed more than physical security in the office • Cloud was and remains a non-starter for us • We don't use cloud-based systems, our systems are deliberately isolated from the Cloud and the internet Have projects been impacted? • Budget is the biggest factor impairing projects • Cannot get equipment needed for the projects • COVID-19 altered attendance and available resources to dedicate to projects • Getting equipment in, supply chain issues • The installers can't keep the installation pace I have set, plus parts availability • The staffing shortages and equipment manufacturing/ distribution has caused serious delays Which of the following do you think is a greater threat to your organization/deployment? • Government mandates • Phishing emails, blackmail of encrypted files (ransom attacks) • With more staff working remotely over the last year, I think this is where there are a lot of opportunities for unaware staff to become a victim of [a cyber] attack APPENDIX 3 - OPEN-ENDED COMMENTS

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