the application, depending on the
nature of the request or video content.
As mentioned above, video shared
with law enforcement related to a
criminal case may be kept for many
years. Whereas video from data
access requests can be automatically
deleted 30 days after the request
is fulfilled.
Various industry requirements or
company policies may factor into
how you configure your retention
periods for other types of video
content or shared files. But once you
set everything up, there's nothing
more for your team to worry about.
The system will automatically delete
stored video and data as per your
policies, keeping your organisation
compliant with the GDPR and any
other mandates.
How a landmark retailer
strengthens GDPR compliance
with Genetec Clearance
Unibail-Rodamco-Westfield (URW)
owns and operates two of Europe's
largest shopping centres; Westfield
London and Westfield Stratford
City. After using Genetec™ Security
Center for over a year, the team
saw an opportunity to expand the
platform's capabilities to enhance
privacy compliance. That's when
they decided to roll out Genetec
Clearance™, as their digital evidence
management solution.
When an evidence request comes
in, the Westfield team can now
export video into Clearance and blur
identities. Then, they quickly email
approved recipients a secure link with
access to the files.
The team can also set file access time
limits and assign specific privileges
to users. All of this helps them retain
greater control over how that footage
is further used and shared. This has
massively reduced liability concerns
surrounding the possible misuse of
footage that must be retained for a
significant period of time.
How to uphold privacy compliance in 2023 - part two
"As publicly accessible sites that
welcome millions of visitors, we
receive thousands of requests for
footage each year from visitors,
retailers, and law enforcement,"
explained Tom Lish, Assistant Security
Manager at Westfield Stratford City.
"After validating requests, we used
to have to manually redact innocent
parties in the footage and then burn
it onto DVDs but thankfully much
of that is now automated, saving us
significant time and resources".
Choosing a DEMS built with
Privacy by Design
When video requests come up, using a
digital evidence management solution
can help streamline the entire process
and keep data protection in check.
But not all DEMS on the market are
created equal.
When your goal is to enhance privacy
compliance, it's important to consider
the vendor and solution you're
investing in. Here are a few questions
worth asking when shopping around
for a DEMS solution:
• What does the vendor do to
ensure data protection and
privacy compliance within
their own organisation and the
development of their solutions?
• Does the vendor undergo
security audits to ensure the
organisation's security controls
and development practices
adhere to industry best practices?
What certifications do they hold?
• Is my data stored locally on
servers within the regions in
which we operate?
Having a long list of helpful
features is important, but so is
choosing a partner who values data
protection and privacy as much
as your organisation does. It's a
critical step that helps you minimise
vulnerabilities and strengthen both
your cybersecurity posture and
privacy compliance.
Learn how Privacy by Design
can accelerate digital evidence
processes – get the e-book
© Genetec Inc., 2023. Genetec and the Genetec Logo, are trademarks of Genetec Inc., and may be registered or pending registration in
several jurisdictions. Other trademarks used in this document may be trademarks of the manufacturers or vendors of the respective products.
