EN-Feature Notes

Sipelia Mobile integration

Issue link: https://resources.genetec.com/i/1500526

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Collaboration is crucial for the functionality of a successful security site. We often see a communication gap between field officers and the security operations center (SOC). As a result, field officers lack the capabilities to allow them to take action in the most efficient manner. Encourage cross-functional collaboration Sipelia™ in Genetec Mobile turns mobile phones into portable security communication devices. It adds an extra layer of functionality, facilitating communication between field officers and the rest of the security team. The integration enhances collaboration between security team members, keeping Security Desk and mobile users in sync. Calls between operators and audio devices are now easier to receive and make, with no need to be at your security workstation anymore constantly. How does it empower field officers? Field officers have better situational awareness and are more empowered in their incident response. They can quickly reach out to anyone in a critical situation and broadcast audio directly from their mobile device. Key benefits Enable bi-directional communications between mobile devices, desk operators, and intercoms Streamline security operations with the ability to unlock doors from the same call window Broadcast messages at any time with public announcements triggered from the mobile app Sipelia Mobile integration Take calls on the go with our unified communications system Feature note Industry: Critical Infrastructure, Retail, Education, Financial Institutions, Health Facilities, Transportation Applications: Security Center, Video Surveillance, Access Control, Mission Control Category: Operations How we help Answer visitor calls Mobile users can now receive calls from intercoms, making it easier to assist visitors or respond to emergencies. Keep everyone informed Empower your device and do more than just monitor. With Sipelia Mobile, you can trigger hot actions directly from your mobile device. Control entry points Gain more control over access points through your mobile device. You can lock and unlock doors directly from your call window in the Genetec Mobile app.

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