Issue link: https://resources.genetec.com/i/1506678
VMS checklist Forensic activity □ Do we need processes in place for investigations post-incident? □ How short does our investigation process need to be? □ Do we need to share relevant investigation information with external stakeholders? □ Do we need to comply with industry and government regulations regarding auditing and investigations? □ Do we need high-performance software to play back video for investigations? How many investigations are conducted every month? □ Do we need to preserve long-term backups of evidence related to investigations? Real-time operations □ Does our deployment need live monitoring? □ Do we need processes in place for real-time incident response? □ How short does our incident response time need to be? □ Do we need a process in place to deal with critical incidents? □ Do we require seamless and instant communication between operators and staff exclusively within our VMS without utilizing external tools? □ Do operators and staff need access to a mobile app when moving around and addressing an incident? □ Does the team need to wear body-worn cameras and connect these to our video management system? □ Do operators need access to a web application? □ Does our deployment need dynamic maps for incident response and operations? □ Do operators need access to a video wall to monitor potential incidents? □ Do we require high-performance workstations to enhance response time, especially for a system with many entities from which data needs to be sourced? □ Do we need to be able to set up alarms and operational triggers for specific incidents? Support □ What training or support is provided for system implementation and ongoing use? □ Is our interface intuitive and user-friendly for both administrators and security team members? □ What level of technical support is available (e.g. 24/7, response time)? □ Can our provider offer customer references or case studies demonstrating successful implementations? □ What is the reputation of our provider in terms of reliability and customer satisfaction? Beyond supporting incident investigations, your video management solution should help speed up daily operations and incident response procedures. Evaluate your system's resiliency and the insights it provides so you can improve decision-making. Have you considered forensic search, real-time operations, automation, and analytics? Operational requirements