What are the benefits
of RTCCs?
Support crime reduction
RTCCs actively contribute to reducing crime by allowing operators to
virtually respond to incidents in progress, proactively monitor troubled
areas, and conduct in-depth post-incident investigations. Unlike after
the incident debriefing, RTCC real time operators engage in proactive
decision-making.
A Chicago case study independently evaluated the impact of RTCC
implementation and discovered it measurably reduced violent crime,
in some cases reducing shootings and homicides by 40%. The RTCCs
went beyond monitoring cameras and sensors, as they also served as
a command, control, and communications center for personnel to gain
awareness of what is happening and decide on responses.
Reduce incident response times
Gunshot detection technologies in RTCCs provide immediate awareness
of the number and location of the shots fired, enabling prompt action.
Real-time monitoring and awareness in high-crime areas help detect
incidents faster. RTCC staff monitoring call-for-service quickly use
nearby cameras to observe the scene and assist in directing responding
units to the scene more efficiently. Crime prediction technologies and
analyses of crime data aid in deploying personnel to high-risk areas,
potentially reducing response times.
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