EN-Feature Notes

Extend your reach with Genetec Sipelia Ring Groups

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© 2022 Genetec, Inc. All rights reserved. Genetec, the Genetec logo, and Sipelia SIP are either registered trademarks or trademarks of Genetec. All other trademarks contained herein are the property of their respective owners. UPDATED:01-JUN-22 Genetec Inc. genetec.com/locations info@genetec.com @genetec Feature note · Sipelia Ring Group Key features and specifications Simple configuration Quickly set up multiple ring groups with just a few clicks within the Security Center configuration interface Transparent automatic call routing Once configured, Sipelia handles all routing under the hood to allow a seamless user experience for both visitors and security operators How it works Add ring groups using the Security Center configuration interface. Assign an extension that will be programmed on the intercom to allow for a visitor to call. Add members to the list. Configure ringing behavior and ringing timeout value. When a visitor call is initiated, the first available operator will be notified and can answer the call within the Security Center interface. 1 Configurable ringing timer Set a specific ring timeout value to force the device to initiate the call to proceed to the next available operator in the ring group list Multiple Sipelia entities supported inside ring group list Within a ring group list, you can add Security Center users and user groups, Sipelia registered devices, devices connecting via SIP trunk, additional ring groups, and workstations All at once or successive calling Visitor-initiated calls can be set to either call every member of the ring group list at the same time or sequentially one-by-one Ring group nesting Allow a ring group to be placed inside another ring for intuitive and seamless calling 2 3 1 2 3 4 5 4 5 Please note: A SIP trunk connection is needed to route calls to external number such as 911.

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