Issue link: https://resources.genetec.com/i/1511043
With Genetec Sipelia™ SIP Trunk, you can now call anyone directly from the Genetec Security Center interface. This is done through a connection from the SIP trunk to an exchange server or telephony/VoIP service provider. Simplify complex workflows for your security team During critical situations, every second counts. You don't want to be searching for devices connected to different systems when trying to make an important call. What if it was possible to watch an incident unfold, simultaneously lock/ unlock your doors, and call your local emergency services with the use of one application? One tool to manage all your calls The SIP Trunk connection within the Genetec Security Center interface is the bridge that lets you make calls to and from the building intercoms, 911/local emergency services, or your supervisors' mobile phone. Key benefits Quickly make and receive external calls Add emergency service numbers and direct dial mobile numbers to your address book within the Genetec Security Center Interface Connect your Genetec Security Center system to a 3rd party intercom/ exchange server Handle all your security calls in one place Sipelia SIP Trunk for external calls Call whomever you need with just a few clicks Feature note Industry: Citywide Surveillance, Education, Public Safety, Stadiums and Open Spaces Applications: Security Center, Sipelia, Intercoms,External exchcange or SIP Server Category: Operations How we help Simplify call management With the SIP Trunk, your workstation becomes the only device you need to monitor cameras, grant/deny building access, manage maps and IoT devices, and make calls to anyone inside or outside your organization. Interconnect multiple Sipelia servers together With the SIP Trunk, you can connect Sipelia servers installed on different directories together to handle call routing between federated systems. Help your visitors get assistnce in new ways Publish a phone number throughout your building so your visitors have more ways to get help or information. Route this call from your PSTN provider to the Genetec Security Center interface. Connect to your existing external call system Some sites have existing intercom servers or VoIP/PSTN telephony systems that need to be connected to Genetec Security Center. The Sipelia™ SIP Trunk feature creates that bridge between both systems.