Issue link: https://resources.genetec.com/i/1521333
Customer stories City-wide surveillance and community cameras The Albuquerque PD (APD) opted for Clearance as its digital evidence solution while implementing Genetec Citigraf™ in its Real-Time Crime Center. Previously, the APD had evidence spread across siloed systems and databases, which made it difficult to lead investigations efficiently after incidents. It also hampered investigators' ability to review and share evidence with other stakeholders. With the new solutions, video is retrieved from disparate CCTV systems and partners like the Albuquerque airport and public school district, alongside events and other incident data. Clearance makes it easy for investigators and officers to access the evidence while maintaining the chain of custody with automated audit logs. Using the Camera Registry module, they also streamlined evidence collection from cameras belonging to residents and businesses. Investigators can identify cameras, request videos, and review them without leaving the precinct. This results in significant time savings, which leads to faster closing of cases while the department strengthens ties with the community. Law enforcement agencies use Clearance as a core component of their digital evidence strategy. The application helps detectives quickly access and review evidence and spend more time on investigations rather than data management. Learn how agencies are integrating Clearance with other technology pillars of their public safety system. Body-worn cameras, in-car video, community cameras, and record management system The New Brighton Department of Public Safety integrated Clearance with their record management, body-cam, and in-car video systems. This eliminated the logistics of managing incongruent siloed systems, which took officers time from investigating cases. Previously, data management processes had impacted their ability to handle the high volume of requests they received. Their new solution centralizes and automates many steps of the evidence collection and sharing workflows. It provides a platform for native playback, facilitating evidence reviews of BWC and in-car recordings in conjunction with records detail. As a result, the department can respond to the thousands of digital media requests per year that were paralyzing its records staff. In particular, the camera registry and file request functionalities have greatly improved video collection from partners like the Minnesota DOT and citizens and businesses. This leads to more relevant evidence being available for review, which helps move investigations along.