EN-Feature Notes

Fight fraud and theft using tools that help your teams quickly investigate suspicious transactions at points of withdrawal. Unify your banking data and close cases faster Fraud from debit card scams like ATM skimming or identity theft can create significant costs and reputational damage to a bank. During an investigation, manually searching for video can be time-consuming and daunting for fraud prevention teams. And if the time to resolve issues takes too long, it can affect customer trust and loyalty. Unifying your video and banking transaction data can help speed up the investigation process. A better, faster, and more cost-efficient process Investigation teams can search for suspicious transactions using the transaction type, time, amount, card number, and many more criteria. Then, immediately view the corresponding video and decide whether to investigate further, all within one intuitive interface. Quickly resolve customer disputes, verify claims, or find evidence of theft or fraud. Key benefits Address ATM incidents faster within one intuitive platform Conduct investigations from anywhere Easily bookmark and share files Set up templates across teams Use cases • Confirm debit card and identity fraud • Review credit card skimming incidents • Identify suspected fraud rings • Verify customer concerns and system errors ATM Transaction Finder Speed up ATM investigations Everything you need for your fraud investigations Feature note A C D B E Filter down to transactions of interest based on search criteria Scan through transactions with associated data Quickly locate video of interest tied to ATM or teller transactions View and click through itemized receipts and review video of when transactions occured Save and share reports with other stakeholders for collaboration A C D B E

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