Issue link: https://resources.genetec.com/i/887802
Enhance collaboration and overall situational awareness with unified security and communications management. Sipelia ™ Communications Management is a core module of Security Center that enables seamless SIP-based communications between operators and intercom devices deployed throughout your organization. Seamlessly unified in Security Center, intercom communications become intricately linked to your security systems over your network. Your security team's situational awareness and effectiveness will be greatly improved, allowing personnel to respond to calls, identify callers through live video, and allow access through doors from the same user application. For more efficient communications during a coordinated response or any routine activity, operators can participate in video calls with one another directly within the Security Center user interface. Key benefits Extend your access control and video platform to unify intercom communications management Intuitively manage all incoming calls, route them to other operators or call stations, log call activity Efficiently manage employee access request during lost card situations Enhance investigations through the replay of recorded call sessions and associated video Promote collaboration between your security staff through operator to operator video calls Standardize on Session Initiated Protocol (SIP) to protect your investment in intercom technology Sipelia ™ Communications Management Sample applications with unified security and communications Emergency call management Whether securing a single building, or ensuring the safety a town center, you can leverage emergency call station integration with video to better manage emergency calls. Answer incoming emergency calls, view live video while responding, and take the right action to address situations as they arise. Employee lost card situations Intercom call stations linked to access controlled doors and video cameras streamline how operators respond to employee lost card requests. Accept incoming calls, confirm caller identity through live video and their cardholder profile, and grant access from the Security Center user application. Parking entrance control When controlling access to your parking or car park entrance either through access control readers or license plate recognition, your team can respond to incoming requests for assistance and manually open parking gates and doors from a single user application. High security environments Adding intercom communications within a high security environment adds another layer of security to your operations. Grant or deny access to highly secure rooms or areas by validating audio, video, and access control information at the same time. Feature note Applications: Video Surveillance ∙ Access Control Automatic License Plate Recognition