China Rose cloud video system

August 28, 2018

Summary

China Rose Restaurant is staple landmark in Northeast Calgary serving quality Asian cuisine. Recently, the owners of the restaurant upgraded an old DVR system to Stratocast™, a cloud-based video solution. Today, they have access to high-quality video from anywhere.

For over 25 years, China Rose Restaurant has been a staple landmark in Northeast Calgary serving quality Asian cuisine. As the winner of the Consumer Choice Award eight years in a row, the 3,000 sq. ft. restaurant, equipped with a massive dining area, private function rooms, and a lounge, prides itself on offering its patrons excellent service and a memorable dining experience.

The company

According to the Ken Wong, Owner and General Manager of China Rose, having a video surveillance system has always been a key component of their operations: “We are a large restaurant, and we need to keep an eye on who is coming and going for a few reasons, including the well-being of our guests and staff, and for incidents involving liability claims and inventory theft.”

The challenge

“The system is all web-based and was so simple to learn. I can be at home, in the office, or elsewhere and tap into the app from my mobile to see what’s happening around the restaurant.”

Ken Wong, Owner and General Manager, China Rose Restaurant

Results

Management at China Rose turned to Contava for the installation of Stratocast, a cloud-based video solution. Axis Communications’ compact, vandal-resistant, AXIS M3006-V Fixed Dome Network Cameras deliver a 134° viewing angle at the entrance and over sensitive areas like the cash register.

According to Wong, “The system has been so easy to use, and the performance of the system has been flawless, so I would definitely recommend Stratocast to other businesses, especially those coming from older DVR technology. The difference for us has been night and day.”

The solution

Access to video from anywhere

With the old DVR system, Wong could only review video while at the restaurant. Now, no matter where he is, he can pull up video using his mobile phone.

Impeccable video quality

The restaurant owner was surprised see the drastic improvement in the level of detail in the video. “It has been really amazing to have such clear images at my disposal,” said Wong.

Simplified system updates

Since the solution is cloud-based, Stratocast is automatically updated as new features become available, without any involvement from the end user or integrator.

Affordable and reliable storage

The old DVR would only allow China Rose to keep about 1 week worth of recordings and was susceptible to damage. With Stratocast, they can access up to 4 weeks of video any time.

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