Program overview
Development Acceleration Program
Technical assistance services
Our services
Sign up for our technical assistance services today
The Genetec Development Acceleration Program (DAP) is designed
for developers creating custom integrations using the Genetec™
API and SDK packages. It provides tools, training, and support to
help design, develop, deploy, and maintain your solutions.
Email us at: DAP@genetec.com to get your quote
Access to the Genetec APIs, SDKs, and frameworks is available at no charge. You simply need to submit your
integration application form and the DAP team will get in touch with you.
Genetec offers three tiers of technical assistance services to facilitate your integration development: Bronze,
Silver, and Gold. These plans are designed to address various needs so you can choose the right package for you.
Benefits Description
API & SDK
only
Bronze Silver Gold
Orientation call
Start with a 1-hour call from the DAP team on how to build
your application, along with personalized tips.
Technical support
Receive up to 10 hours of troubleshooting support through
tickets on the Genetec Technical Assistance Portal (GTAP).
–
Personalized
guidance
Work with a senior development specialist to discuss
your integration project and receive one-on-one
guidance, which can include training.
– – 3 days 5 days
Integration
certification
Have the quality and usability of your DAP integration
assessed by our team and receive an official
certification to distribute and promote your work.
– – 1* 2*
PluginSDK access
Build plugins with advanced platform features like
Federation™, failover, and reporting.
– – –
Marketing
promotion
Get an extensive description on our partner integration
hub, personalized datasheets, and a feature in our
internal sales announcement.
Reach out to DAP@genetec.com for eligibility criteria.
* Number of certifications or recertifications of your integration.
