EN- Professional Services

DAP Technical assistance services

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Program overview Development Acceleration Program Technical assistance services Our services Sign up for our technical assistance services today! The Genetec Development Acceleration Program (DAP) is designed for developers creating custom integrations using the Genetec™ API and SDK packages. It provides tools, training, and support to help design, develop, deploy and maintain your solutions. Email us at: DAP@genetec.com to get your quote! UPDATE_MAR-21-2023 © Genetec Inc., 2023. Genetec and the Genetec Logo are trademarks of Genetec Inc., and may be registered or pending registration in several jurisdictions. Other trademarks used in this document may be trademarks of the manufacturers or vendors of the respective products. Genetec Inc. genetec.com/dap DAP@genetec.com dap.genetec.com Access to the Genetec APIs, SDKs, and frameworks is available at no charge. You simply need to submit your integration application form and the DAP team will get in touch with you. Genetec oers three tiers of technical assistance services to facilitate your integration development: Bronze, Silver, and Gold. These plans are designed to address various needs so you can choose the right package for you. Benefits Description API & SDK only Bronze Silver Gold Orientation call Start your journey with a 1-hour guidance call from the DAP team on how to builf your application, along with personalized tips. ● ● ● ● Technical support Receive up to 20 hours of troubleshooting support through tickets on the Genetec Technical Assistance Portal (GTAP). – ● ● ● Personalized guidance Get direct access to one of our senior development specialists to discuss your integration project and receive one-on-one guidance tailored to your needs. This can include training. – – 3 days 5 days Integration certification Have the quality and usability of your DAP integration assessed by our team and receive an official certification to distribute and promote your work. – – 1* 2* PluginSDK access Build plugins with advanced platform features like Federation™, failover, and reporting. – – – ● * Number of certi cation or recertication of your integration version against a specic set of our products.

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