Program overview
Development Acceleration Program
Technical assistance services
Our services
Sign up for our technical assistance services today!
The Genetec Development Acceleration Program (DAP) is designed
for developers creating custom integrations using the Genetec™
API and SDK packages. It provides tools, training, and support to
help design, develop, deploy and maintain your solutions.
Email us at: DAP@genetec.com to get your quote!
UPDATE_MAR-21-2023
© Genetec Inc., 2023. Genetec and the Genetec Logo are trademarks of Genetec Inc., and may be registered or
pending registration in several jurisdictions. Other trademarks used in this document may be trademarks of the
manufacturers or vendors of the respective products.
Genetec Inc.
genetec.com/dap
DAP@genetec.com
dap.genetec.com
Access to the Genetec APIs, SDKs, and frameworks is available at no charge. You simply need to submit your
integration application form and the DAP team will get in touch with you.
Genetec oers three tiers of technical assistance services to facilitate your integration development: Bronze,
Silver, and Gold. These plans are designed to address various needs so you can choose the right package for you.
Benefits Description
API & SDK
only
Bronze Silver
Gold
Orientation
call
Start your journey with a 1-hour guidance call from the
DAP team on how to builf your application, along with
personalized tips.
● ● ● ●
Technical support
Receive up to 20 hours of troubleshooting support through
tickets
on the Genetec Technical Assistance Portal (GTAP).
–
● ● ●
Personalized
guidance
Get direct access to one of our senior development
specialists to discuss your integration project and
receive one-on-one guidance tailored to your needs.
This can include training.
– – 3
days 5
days
Integration
certification
Have the quality and usability of your DAP integration
assessed by our team and receive an official
certification to distribute and promote your work.
– – 1* 2*
PluginSDK access
Build plugins with advanced platform features like
Federation™, failover, and reporting.
– – –
●
* Number of certi
cation or recertication of your integration version against a specic set of our products.