Voice of Consultants: The Ideal Service Model

A conversation between Butchko Inc.'s President & CEO and Genetec's Lead Account Executive about how a strong security partnership and service model help address real challenges faced by users. They discuss working together to understand problems, find practical solutions, and turn user feedback into meaningful action. Butchko shares how Genetec's responsiveness, honesty, and credibility have helped create tangible improvements, including acting on feature requests and operational needs. The discussion reflects a shared commitment to users and to continuously improving security outcomes together.