3 reasons why airports rely on Security Center
Over 80 airports around the world rely on GenetecTM solutions and services to keep travelers safe and secure. Some of these airports include Charles-de-Gaulle (CDG), Schiphol (AMS), Václav Havel Prague (PRG), Dubai International (DXB) and Al Maktoum (DWC), Tampa Airport (TPA), and, most recently, Auckland (AKL). Why? Here are the top 3 reasons why moving to GenetecTM is the right choice for airports:
1: Operational Excellence - Airport operators are expected to man the security system on a 24/7 basis and handle a large variety of cases and missions. With hundreds of operators, often subcontractors, and a variety of groups, including police, customs, and airline personnel, these systems need to be easy to use and operate, and flexible enough to adapt to varying operational requirements. Here are some of the most notable features that appeal to airport operators:
- Map-centric applications for better situational awareness
- Task-based interface for faster operations
- Task forwarding and voice communication that allow operators to share or escalate situations
- Unification of various security and other aviation systems
2: High System Availability - The security system must be on. Period. Video or access control system downtime means operation interruptions, massive financial impact, and possible liability and security issues. Security Center comes with its own native failover ability and is backed by other high-availability solutions, allowing systems to run far beyond the 99% reliability mark. Additional features, including backward and forward compatibility across versions, guarantee that even heavy maintenance will have no impact on operations. Here's how airports benefit:
- Continuous recording of system events and video footage
- Real-time management of events and alarms
- Permanent access to the system, especially in emergency situations
3: Efficient Maintenance - No matter how robust the system is, maintenance will be required. The health management module of Security Center provides real-time monitoring of all critical components, alerting the maintenance team of any system vulnerabilities on the spot. Dashboards with system statistics (for example, camera by camera uptime or door control incidents) inform maintenance and management teams of the system's performance and point to possible areas of improvement.
Additionally, system changes or upgrades, including version changes to add more functionalities, can be planned, scheduled, and implemented with virtually no operational impact. The dedicated maintenance functionalities in Security Center will reduce the total cost of ownership and increase the system's uptime.
Join Me Next Week - How Airports Evolve 10-Year Old Security Systems
Airports place significant value on these three security platform features. However, what happens over time as airports evolve their security? Join me next week for part two of this blog series when I explain some other criteria that airports rely on to evolve 10-year old security systems.