Decision management series – Part 3

Increased Efficiency Through Visualization

Now that we've covered how Mission Control can increase Situational Intelligence, we thought it would be a good time to get into Visualization and how it can help simplify the operator experience as your physical security system's complexity may increase over time.  

With advancements in new technology and the rapidly growing nature of many of today's governmental and private organizations, physical security systems are increasing in size and complexity at an incredible rate. This has the potential to impact on the efficiency and effectiveness of your security operators.

In has become increasingly clear that you need a solution that is not only powerful, but that is also scalable and can integrate multiple systems. It also has to be intuitive and not overwhelm operators with complicated processes or incomplete views, particularly in high stress situations. In addition to emergencies, your solution should also be adept at handling day-to-day routine activities.

To get back to normal as quickly as possible after a situation, you need a solution that guides operators' responses to emerging threats or incidents. The ability to visualize the security and operational environment, including graphical representations of facilities, to monitor dynamic objects and active or ongoing incidents, and to visualize on a map all help operators take immediate and decisive action.  

A Map-Centric Approach

Mission Control offers a map-centric approach to monitoring and command and control that allows operators to intuitively visualize their operational and security environments and take appropriate action as warranted.  Specifically, it offers intuitive interaction between your operators and the security platform and presents locations and sites visually for instant reference and visualization of your environment.  When situations are detected and incidents occur, Mission Control instantly represents them on maps and automatically displays sensors and devices that are in proximity.

In addition to visualizing an incident or situation on a map, Mission Control presents the standard operating procedures for resolving an incident within the same app. This includes any associated information, such as wiring diagrams and CAD drawings, as well as material and contact lists.

By guiding operators throughout the resolution process, Mission Control effectively increases your operators' comfort level; they spend less time trying to figure their next steps or tracking down valuable information and SOPs, and they are better able to focus on incident resolution as opposed to searching for information. What's more, new staff can ramp up much faster, which makes employee turnover less of a roadblock.

Up next, we'll be looking at how you and Mission Control can help your security personnel make Guided Decisions.