Issue link: https://resources.genetec.com/i/1516859
Genetec Web App System Requirements Software requirements for the Genetec Web App Before using the Genetec ™ Web App, familiarize yourself with the operating systems and browsers that are supported. The Genetec Web App has the following software requirements: Operating system Supported browsers Microsoft Windows 10 Professional and Enterprise (32-bit or 64-bit) Microsoft Windows 11 Professional and Enterprise (32-bit or 64-bit) • Microsoft Edge latest version • Google Chrome latest version • Mozilla Firefox latest version Microsoft Windows Server 2016 Standard Edition and R2 (32-bit or 64-bit) Microsoft Windows Server 2017 Standard Edition and R2 (32-bit or 64-bit) Microsoft Windows Server 2019 Standard Edition and R2 (32-bit or 64-bit) Microsoft Windows Server 2022 Standard Edition and R2 (32-bit or 64-bit) • Microsoft Edge latest version • Google Chrome latest version • Mozilla Firefox latest version Mac OS Apple Safari latest version NOTE: If you are not seeing high-quality (H.264) video in your Firefox browser, make sure that H.264/avc3 on the media source extension is enabled. NOTE: Apple Safari for iOS and Google Chrome for Android devices are not fully supported by the Genetec Web App. To access Security Center videos and data from your smartphone, use Genetec ™ Mobile. techdocs.genetec.com | Security Center System Requirements Guide 5.12 EN.500.100-V5.12.0.0(4) | Last updated: February 6, 2024 37