Issue link: https://resources.genetec.com/i/1516859
Genetec Web App System Requirements Number of Genetec Web App user connections per Security Center 5.12 Web App Server To plan an effective deployment with the Genetec ™ Web App, it helps to know the number of users and the network traffic. How many users can a Web App Server serve? As more streams are requested simultaneously, more load is placed on the server. If the server is overloaded, Genetec Web App pages become slow. To plan how many web servers you need, choose the server hardware that best manages the load created by the following factors: • The maximum number of users that log on at the same time. • The maximum amount of traffic that is expected during peak hours. The following table shows how many users can concurrently view a single video stream in the Genetec Web App based on the recommended hardware configuration. User activity Number of concurrent user connections Camera video quality setting Monitoring one live MJPEG (640 x 480) video 60 Monitoring one live H.264 (640 x 480) video 100 H.264 (640 x 480), 15 fps @ 500 Kbps Generating reports and managing cardholders only 100 No cameras in the system. What is a user connection? A user connection is any user account that logs on to the Genetec Web App. Even if 50 users log on using the same user account, that is 50 user connections. How can I increase the number of concurrent user connections? To add more users to your system, you can do any of the following: • Deploy high-performance server hardware. • Reduce the video quality of cameras. • Add more web servers. techdocs.genetec.com | Security Center System Requirements Guide 5.12 EN.500.100-V5.12.0.0(4) | Last updated: February 6, 2024 39